🚚 Delivery Times

We offer fast and reliable UK delivery on all orders.
All orders are processed within 1 business day and delivered within:

• 1–3 business days via Royal Mail or DPD (Standard Delivery)

• Next-Day Delivery option available at checkout

Please note: delivery times may vary slightly during holidays, sales, or high-demand periods.

📦 Order Processing

Orders placed before 2:00 PM (UK time) are dispatched the same business day.
Orders placed after 2:00 PM will be shipped the next business day.

You will receive a confirmation email once your order has been shipped, including your tracking number so you can follow your parcel’s journey.

💷 Shipping Rates

• Free UK Delivery — for all orders over £50

• Standard Delivery (1–3 days) — £4.99

• Next-Day Delivery — £9.99

Shipping costs are automatically calculated at checkout based on your order total and delivery location.

🌍 International Shipping

We currently ship to selected countries in Europe and North America.
International delivery times vary by location — usually 5–10 business days.
Customs fees or import taxes (if applicable) are the responsibility of the customer.

🕒 Delays & Lost Parcels

If your parcel hasn’t arrived within the estimated time, please contact us at support@polarline.com.
We’ll assist you immediately and contact the courier to locate your package.

📞 Contact

For questions about delivery or tracking, contact our customer support:
✉️ support@polarline.com
Mon–Fri: 9:00 AM – 6:00 PM (UK time)